Privacy Policy for Gupi

Effective Date: 8 March 2026

Welcome to Gupi. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application, website, and related services (collectively, the "Service").

1. Information We Collect

a. Personal Information

• Name, phone number, email address (if provided during sign-up)
• Profile photo, bio, and username

b. Device & Usage Information

• Device ID, OS version, language, and device model
• IP address, app usage data, crash logs

c. Content You Provide

• Videos, comments, messages, likes, and shares
• Live stream content and interactions
• Metadata (e.g., hashtags, locations, timestamps)

d. Permissions

• Camera and microphone (to record/upload videos and live stream)
• Storage (to save and upload content)
• Contacts (optional, for friend suggestions)
• Notifications (to receive updates and alerts)

2. How We Use Your Information

• Provide and improve the Gupi experience
• Personalise content and suggestions
• Monitor and analyse usage and trends
• Communicate with you about updates or offers
• Protect users from fraud and abuse
• Ensure compliance with our Terms and Conditions

3. How We Share Your Information

• We do not sell your personal information.
• We may share it with service providers (e.g., cloud hosting, analytics, content delivery networks).
• When required by law or legal process.
• To enforce our Terms of Service or protect the rights and safety of users.
• With your consent or at your direction (e.g., sharing a video publicly).

4. Your Privacy Choices

• Edit or delete your profile information at any time.
• Adjust privacy settings within the app (e.g., private account, who can message you).
• Request to delete your account through the app settings or by contacting us at: info@gupi.app

5. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access — You can request a copy of the personal data we hold about you.
• Right to Rectification — You can ask us to correct any inaccurate or incomplete data.
• Right to Erasure — You can request that we delete your personal data ("right to be forgotten").
• Right to Restrict Processing — You can ask us to limit how we use your data.
• Right to Data Portability — You can request your data in a structured, commonly used format.
• Right to Object — You can object to the processing of your personal data for certain purposes.
• Right to Withdraw Consent — Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@gupi.app. We will respond to your request within 30 days.

We process your personal data on the following legal bases:

• Consent — When you create an account and agree to our Terms.
• Legitimate Interest — To improve our services, ensure security, and prevent fraud.
• Legal Obligation — When required to comply with applicable laws.

6. Data Retention

We retain your information as long as your account is active or as needed to provide the Service. We may also retain certain data to comply with legal obligations or enforce agreements. When you delete your account, we will delete or anonymise your personal data within a reasonable timeframe, unless we are legally required to retain it.

7. International Data Transfers

Your data may be processed and stored on servers located in the European Union. Where data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

8. Children's Privacy

Gupi is not intended for users under the age of 16. We do not knowingly collect personal data from anyone under 16 years of age. If you are a parent or guardian and believe your child has provided us personal information, please contact us at info@gupi.app and we will promptly delete it.

9. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will post the revised policy and update the "Effective Date." Continued use of Gupi means you accept the updated terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: info@gupi.app

Company: Gupi